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Home » New York City Tenants’ Rights And The Covid-19 Health Emergency – Faqs

New York City Tenants’ Rights And The Covid-19
Health Emergency – FAQs
Updated May 7, 2020

All of us at HMGDJ are available to help in any way we can as we all work together to get through this difficult time. The first priority is the health and safety of you and your family. Please follow public health guidelines to limit the spread of the virus and stay safe.

Keep in mind that conditions change every day, sometimes every few hours, and the information below may not be the most up-to-date guidelines. It is always recommended to speak with an attorney before making important decisions.

Check these websites and phone numbers for further updates:

Coronavirus Telephone Hotline: 1-833-503-0447

State Department of Health coronavirus hotline: 1-888-364-3065

Housing Court Hotline: 212-962-4795

Met Council on Housing’s tenants’ rights hotline at 212-979-06

Issues Facing Tenants

Will I be evicted if I am unable to pay rent? 

All evictions and pending evictions, commercial and residential, have been suspended for Until August 20th. Landlords cannot file cases for non-payment of rent or holdover proceedings until further notice. [Order of Governor Cuomo, May 7, 2020]

State Senators Krueger and Holyman and Assemblymember Dinowitz have proposed a bill to extend this moratorium for six months following the end of the state of emergency. Contact your local elected representative for further information and/to support this legislation.

Evictions of tenants living in buildings where the owner has a federally-backed mortgage or is under certain federal programs (including LIHTC and Section 8) are suspended for 120-days beginning March 27, 2020.

Can the landlord sue me for rent or for breach of my lease?

No new case filings are being accepted at this time, unless the case involves an urgent matter of public safety (e.g., illegal lockout, emergency repairs, tenant who is a danger to his or her neighbors.) If a case was filed and you do not answer the case you would not defaulted at this time as defaults have been suspended.

If I have a court case that has already started will it go on? 

The courts, including housing court and Supreme Court are open only for closed “essential” functions, those that cannot be postponed without serious consequences to the parties involved (e.g., emergency repairs, lock-outs). If you have a court date it will be adjourned. If you receive legal papers you will not be “defaulted” for failing to respond. You will receive notice from the court of the new date, and if the crisis continues beyond that date, the case will be postponed again.

Some courts, as of April 6, 2020, will begin to hold some hearings and trial conferences remotely (by Skype).

[Memos of Chief Judge Janet DiFiore and Chief Administrative Judge Lawrence Marks, April 6, 2020 and April 13, 2020 and Memo of New York State Chief Administrative Judge Lawrence K. Marks, March 15, 2020]

What if I have a repair issue or have been locked out and need to sue my landlord? 

Courts will be available for essential matters: serious repairs, illegal lockouts, etc..

[Memo of New York State Chief Administrative Judge Marks, March 15, 2020]

What if there is a Statute of Limitations and a landlord or tenant has to file a case by a certain date?

Statutes of limitation to file all legal actions are “tolled” (extended) until April 19, 2020. [Executive Order 202.14]

What if I am on Section 8 and/or live in NYCHA?

  • The City will automatically extend any Section 8 voucher set to expire. Voucher holders do not need to reach out to the City for an extension.
  • All subsidy terminations that are in process are suspended until further notice.
  • Any HPD Section 8 voucher holders facing rent hardships due to decreases in income should contact HPD.

The HPD Section 8 Customer Service Office at 100 Gold Street is closed until at least March 30th, but the HPD Section 8 team is still available to the public. New Yorkers should email [email protected] fax at 212-863-5299 for assistance.

[Press Release of Mayor De Blasio on March 19, 2020]

Administrative Proceedings

What if I have an HPD or DHCR appearance or hearing?

HPD and DHCR appearances and hearings will be adjourned. Check with the hearing officer at HPD or DHCR assigned to your case.

What if I have a deadline in a DHCR matter?

All DHCR deadline have been extended to June 3, 2020.

[DHCR Advisory Opinion 2020-2 issued April 20, 2020.]

Do I have to pay my mortgage?

Gov. Cuomo has announced a suspension of mortgage payments for 90-days for financial hardship. Contact NY State and/or your mortgage lender for details.

If I own a co-op or condo can I be foreclosed on?

No. All foreclosures have been suspended for 90-days (to June 20, 2020).

State Senators Krueger and Holyman and Assemblymember Dinowitz have proposed a bill to extend this moratorium for six months following the end of the state of emergency. Contact your local elected representative for further information and/to support this legislation.

Under the “CARE Act” passed by Congress you may apply for mortgage forbearance on federally backed mortgage loans. Contact your lender.

See also

Other COVID-19 Related Issues

Can my landlord inquire about my medical condition or refuse to rent to me on the basis of my medical condition?


Can my Landlord require me to wear a mask in common areas of the building?

For your own and others’ safety, proper health safety guidelines should be followed.  Gov. Cuomo’s recent executive order (202.17, effective as of Friday, April 17, 2020) requires all people over the age of two to wear a face mask or cloth covering (if medically tolerated) when in public places. Therefore, failure to do so in common areas of a building could be considered objectionable conduct that could be the basis of an eviction proceeding.

Can a Landlord bar Guests, Childcare workers, etc from entering the building?

Barring babysitters, nannies, childcare workers could be considered discrimination under the NYC Human Rights Law.  Limiting entry of delivery-persons and guests in order to comply with public safety guidelines may be permissible.

Can my landlord force me to stay in my apartment?

No.  You should, however, follow the advice of health officials and do so except when absolutely necessary essential to help prevent the spread of the virus and should take greater precautions if you are in a high-risk category or have been diagnosed as having the coronavirus.

Can I bar the landlord, building staff or others from my apartment?

Unless there is an emergency repair all access has to be “reasonable” and during the emergency it would not be unreasonable to bar landlord or building staff from entering your apartment. All non-essential construction work has been prohibited. [Executive Order dated March 27, 2020, updated April 28, 2020]

Can a landlord do renovation work in my building?

Not non-essential work. See above.

Can I terminate my lease early? 

If you terminate your lease early due to either your health which requires that you relocate or inability to pay rent due to economic hardship resulting from the emergency, a landlord would still be entitled to recover the balance of your lease unless there is a specific provision in your lease that states otherwise.

You have the right to assign the balance of your lease and if your landlord refuses to permit you to do so he has to let you out of your lease.

While the landlord generally has a duty to re-rent to offset the balance of the rent due, he may argue that the emergency made it impossible for him to do so.



Legal Services NYC at (917) 661-4509

serves residents city-wide in several languages

CAMBA Legal Services (CLS) housing, consumer, crime victim and foreclosure units – 718-287-0010.

If you are homeless, call the Legal Aid Society Homeless Rights Project helpline at 800-649-9125 Monday – Friday 9 a.m. – 5 p.m.

Tenants and Neighbors, or call 212-979-0611 (Mon 1:30-8pm, Tue 5:30-8, Wed 1:30-8, & Fri 1:30-8).


Housing Conservation Coordinators at (212) 541-5996 (Mon. 7-9pm)

Take Root Justice Housing Hotline at (646) 459-3022

Goddard Law Project at (212) 799-9638, x0

PALANTE Harlem, Inc. at (212) 491-2541 — English & Spanish spoken

Manhattan Legal Services, contact (646) 442-3100

Manhattan Legal Aid: 212-426-3000


Brooklyn Legal Services, contact (718) 237-5500

Brooklyn Legal Aid: 718-722-3100


Bronx Legal Services, contact (718) 928-3700

Bronx Legal Aid: 718-991-4600


Queens Legal Services, contact (347) 592-2200

Queens Legal Aid: 718-286-2450

State Island

Staten Island Legal Services, contact (718) 233-6480

Staten Island Legal Aid: 347-422-5333